The Silent Transfer
The money is moving. Quietly.
Most large contracts were priced on people. Hours to complete a task at a contracted rate. AI is now doing a lot of that work, so the cost of delivering it is falling. The price in the contract rarely moves.
The difference stays with the provider. Unmeasured, and seldom discussed. That is the Silent Transfer.
It is not just IT. Any contract paid for people doing repeatable work is exposed. Contact centres. Claims. Finance. HR. The principle is the same.
And most organisations feel they can only address this at contract renewal, through the usual procurement process.
The window is open now.
A deal signed in 2022 could still have years left to run.
Whether you are mid-contract or heading into renewal, there are mechanisms to address the Silent Transfer today.
Providers who share it are the ones who keep the account, or win it.
What AI GainShare does.
AI is forcing every provider to reorganise. That is their problem to solve, not yours to fund. Your contract should not quietly pay for it.
The aim is to rebalance, not to blame, and to share the benefits AI is driving into your contract.
AI GainShare measures how much of your spend is exposed to AI. It builds the mechanism to share the saving. It leads the negotiation to get it agreed, mid-contract or at renewal.
Who I am.
I am Neil Meddick, a Chartered Accountant who has spent thirty years inside outsourcing deals, on both sides of the table. I have won major global contracts as a provider, and saved clients hundreds of millions of pounds for both sides of the equation.
My core belief is simple. Treat a service provider as a vendor and you get a vendor. Treat them as a partner and you get a partner, one who collaborates to drive innovation and value. I was treated as a vendor myself on the provider side, and I have never done it to my own suppliers.
Having sat both sides, I see the whole equation, a provider's need for fair profit and a client's need for value. Twenty years ago we called it shift left. AI is simply the next technological advance, nothing new, just a different name, and its benefits should be shared by both parties. That is what I have always done, and it is what AI GainShare does.